Cleaning FAQ

Simply visit the Instant Quote flow to book a cleaning and as you provide information about your house and schedule, your quote will dynamically adjust.

We don't guarantee same-day bookings. But, depending on the day, we can often meet this requirement

It's completely up to you. If you're not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard.

Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.

You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded-up to the nearest 15 minute increment.

A deep clean is for first-time customers who haven’t had their home professionally cleaned in the last three months.

We offer a range of services Commercial Cleaning, Domestic cleaning, Carpet Steam Cleaning and More. You can see the different services by visiting the front page and clicking on the "Services" button halfway down the page.

Only one cleaner is sent to your home. If you're on a recurring schedule, we'll do our best to match you with the same person going forward.